Hosting, domains and email, explained simply
The technical parts, explained for people with better things to do.
What is hosting?
Hosting is the computer that keeps your website online. On the monthly plan and the $25 plan it's included, and we manage it for you.
Where is my site hosted?
On our own managed server with a cloud provider, set up and looked after by Omar.
What is a domain name, and do I need one?
A domain is your address on the web, such as yourname.com. You need one, and it should be in your own account, so it's always yours.
I already own a domain. Can I use it?
Yes. We connect it for you, and it stays in your account. If you have an old site on it, we'll plan the switch so that it's as smooth as possible.
What domain name should I choose?
Something short that's easy to say and spell, usually your name or your practice's name. A .com is still the safest choice.
Do you include a professional email address?
Email isn't part of the website plans. We recommend a service like Google Workspace or Microsoft 365 for an address at your domain, and we can help you connect it.
Is the security certificate (SSL) included?
Yes. Your site runs on https with a security certificate at no extra cost on our hosting.
How often do you back up my site?
Regularly, as part of hosting and care. If something goes wrong, we can bring the site back from a recent copy.
What if my site goes down?
Message us and we'll look into it right away. Because we manage the server, we can usually find and fix the problem without you having to do anything.
Do you update plugins and WordPress?
Yes, on the monthly plan and the $25 plan. If you host elsewhere after buying, updates are yours to handle, or your developer's.
Will you see my clients' health information?
Your website shouldn't hold it. We set up sites so client information stays in your secure practice platform, and contact forms warn people not to send health details.
How fast will my site be?
We build lean pages, compress images, and check speed before launch. We don't promise a specific score, because your images and tools also play a part.
Can my old website stay online while you build the new one?
Yes. We build separately and switch only when you've approved the new site.
Still wondering about something?
Contact UsMore questions
- Price and paying
- Ownership and buying your site
- When payment stops
- WordPress and other builders
- Process and timing
- Booking and client tools
- Health information and legal basics
- Credentials and titles
- Insurance, telehealth and states
- Being found online
- Design, colours and photos
- About Itersi and Dietitian Launch
Ready for a website you love?
Tell us about your practice. Omar replies personally, and there is no pressure to buy anything.
